Terms & Conditions
1. Introduction
This website https://www.aluwlaa.com/ (the “Website”) is owned and operated by Al Uwlaa Solutions LLC, an entity established in the Sharjah Media City, Sharjah, United Arab Emirates ("we", "us". “Al Uwlaa” or "our"). References to "you", “User”, "your" and "yours" are references to the person(s) accessing the Website (as defined below).
Al Uwlaa maintains the https://www.aluwlaa.com/ Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the https://www.aluwlaa.com/ privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. Al Uwlaa reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, Al Uwlaa may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.
LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. Al Uwlaa may change, suspend, or discontinue any aspect of the Site at any time. Al Uwlaa may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.
2. Accessing Means You Agree
By accessing the Website, and/or by registering on the Website, you agree that you have read these terms and use and our Privacy Policy (together, our "Legal Terms"), understand the Legal Terms and the requirement for you to comply with the Legal Terms.
If you do not agree to our Legal Terms, do not access, view or otherwise use any of our Website or register as a User.
3. Scope
3.1. The Website is built to operate as a platform, communication tool, connection point and a link between the customers (the “Customers”) and vendors (the “Vendors”) facilitating the hiring of services related to transport, fleet management, movers and manpower (collectively, the "Services") by the Customers from the Vendors. The Customers and Vendors communicate and transact directly through the Website.
3.2. You must be at least 18 years old in order to access this Website.
3.3. The information relating to the Services may be uploaded by us or such other parties authorized by us either as part of these Legal Terms or through other arrangements entered into between us and such other parties.
3.4. You are responsible for your internet connection to access the Website on your mobile device. You are also responsible for ensuring that any person who accesses the Website through your internet connection or mobile device is aware of our Legal Terms and complies with them.
3.5. You may only use the Website or the software and the Services for lawful purposes. You must not use the Website or the Services:
a. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. Al Uwlaa will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific
b. in any way that is unlawful abusive, libelous, obscene, threatening or is otherwise prohibited by our Legal Terms;
c. to harm or attempt to harm minors in any way;
d. to send, knowingly receive, upload, download, use or re-use any material which is in breach of our Legal Terms; or
e. transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation ("Spam").
3.6. While we will endeavor to ensure that the Website is available twenty-four (24) hours a day, access to the Website may be suspended temporarily and without notice including, without limitation, due to a system failure, maintenance, repair or for reasons beyond our control. You agree that we shall not be liable if for any reason the Website is unavailable at any time or for any period.
3.7. Access to the Website is permitted on a temporary basis. We reserve all rights to deny or restrict access to the Website, whether temporarily or permanently, by any person or organization, or to block access from a particular mobile device to the Website, at any time and without any liability, without ascribing any reasons whatsoever.
3.8. Whilst the Vendors are required to provide us with accurate and updated prices of the Services on the Website, we cannot guarantee that all prices for the Services provided by the Vendors are accurate and updated at all times. We reserve the right to modify any prices published on the Website or charges of our Services at any time and you should refer to the latest published prices before making any booking or purchase.
3.9. We may charge fees to users (including the Vendors and Customers) in consideration for the use of the Website (the “Service Fees”). We reserve the right to amend the Service Fees at any time. Except as otherwise provided on this Website, the Service Fees are non-refundable.
3.10. If the agreement with you pursuant to these Legal Terms is terminated as a result of your breach, we reserve the right to cancel any unused booking you may have purchased prior to said termination, without refund or liability to you.
3.11. Any information submitted to the Website by you must be true and accurate. The Website is built to facilitate the users to enter all information regarding their profiles, registrations and bookings and retrieve the same information as and when they wish in the form of reports.
3.12. The Vendors may register their fleet and employees (drivers) with 24 hours manageable rate card and receive maximum bookings.
3.13. The Customers have may hire the vehicles at the most appropriate cost offered by the Vendors.
3.14. This Website is built to provide benefits to the Customers to enjoy the most cost-effective rates and to allow the Vendors to reach out to maximum number of Customers and take maximum number of bookings. It is highly recommended that the Customers should have their own insurance against any type loses or damage. The rates on https://www.aluwlaa.com/ portal is excluded insurance coverage against any bookings, loses and damages directly or indirectly.
3.15. The Vendors are responsible to provide the Services to the Customers as per their registration and rate cards. It is the responsibility of the Vendors to ensure that they have all the necessary licenses and permissions to carry out the Services as per the applicable laws. If the Vendor is not able to provide the Services after accepting the order for the Services, the Vendor must send an email to us within two hours at info@aluwlaa.com. If the Vendor fails to provide the Services as per the bookings, the Customer should report the matter to us by email at info@aluwlaa.com immediately and we shall block the Vendor account for taking the new bookings after completing the investigation and checking. Customers may cancel the booking and follow the booking cancellation process for refund if customer made any payment against this booking.
4. Services
4.1 Customer (Ad-Hoc Booking): The customer can search the truck by entering "From and To location and Type of Truck" and the customer will get the list of trucks available for the desired information entered by the customers with the rates. The customer can choose the truck from the list, also the customer can choose additional services such as labor and helper and complete the payment process before completing the booking.
4.2 Customer (Lease Booking): The customers can check the rates and choose the truck available on the platform and complete the lease booking form and complete the lease booking with or without fuel and helper. The payments has to be done by every month end or as per the credit terms otherwise services will be discontinued with immediate effect.
4.3 Customer (Own Fleet): The customer can register own truck and drivers on the platform, choose the plan and start using all the features of the platform. The payments has to be done by every month end or as per the credit terms otherwise services will be discontinued with immediate effect.
5. Your Use of Content and Website Links
5.1. All content and material on the Website other than User-Generated Content ("Our Content") belongs either to us or our licensors and is protected by world-wide copyright laws.
5.2. Unless expressly stated otherwise, you may:
a. only use Our Content for your personal, non-commercial use;
b. not copy, reproduce, republish, upload, post, transmit or distribute any of Our Content; and
c. not, without our prior written permission:
i redistribute any of Our Content (for example by using it as part of any library, archive or similar service);
ii remove any copyright or trade mark notice from Our Content; or
iii Create any database by downloading and storing any of Our Content.
5.3. You shall not create any link from or to any Website without our prior written consent.
5.4. Content from a third party provider available on or through the Website may not be duplicated, distributed, published, transferred, transmitted, copied, altered, sold, used to create derivative works or otherwise misused. You must comply with all terms disclosed to you as required from time to time by any third party Service Provider of data or services to the Website, including but not limited to, where necessary, entering into a direct agreement with such third party in respect of your use of their data. For the avoidance of doubt, although the Website may contain or make reference to trademarks or other proprietary intellectual property rights of our partners or other third parties, you agree that no license to or right in any of these trademarks or other proprietary intellectual property rights is granted to or conferred upon you by reason of such reference.
5.5. You agree that any rights not expressly granted in these Legal Terms are reserved.
5.6. If you breach any of the provisions in these Legal Terms, your permission to use the Website and your license to use Our Content automatically terminates and you must immediately delete or destroy any downloaded or printed extracts of Our Content from the Website.
6. Registration
6.1. YOUR ACCOUNT. If you use Al Uwlaa Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
6.2. You may access materiel on the Website without registering with us first either as a Vendor or a Customer. However, we may restrict access to certain areas including access to Services and you may need to register to access them.
6.3. Your registration information must be accurate and complete and you must notify us of any change to that information, in particular to your e-mail address.
6.4. You warrant that you will not impersonate anyone else when registering for, or using, the Website or the Services.
6.5. You must not allow anyone else to access any Website by using your username and password ("ID").
6.6. You are liable to us for all Website access made by you or anyone else using your ID and we will not be liable to you or anyone else for unauthorized use of your ID.
6.7. To qualify for the registration, you must not have been terminated by us as a User previously.
6.8. By registering with the Website and creating your profile, you can access different Services that are offered by us without having to register for each service separately. If a Service you wish to subscribe to has additional terms and conditions, you will be asked to accept these separately.
6.9. You agree that:
a. you will keep your username and password safe, and not share them with anyone; and
b. you will not create multiple or false accounts.
6.10. You must not use any Website to send chain emails or Spam or to send, use or re-use any materiel which:
a. is unlawful, threatening, abusive, libelous or indecent;
b. infringes copyright or any other legal right; or
c. contains any other form of illegal content.
6.11 We may access your account from admin panel to complete the activities such as invoicing or other account related issues.
7. Payments
7.1 You may be provided with option to make any and all payments for the Services through credit or debit cards depending upon the Services ordered by you.
7.2 PURCHASES. Al Uwlaa accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of Al Uwlaa. All refunds will be made onto the original mode of payment.
7.3 PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by Al Uwlaa to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Al Uwlaa to do so. The content and software on this Site is the property of Al Uwlaa. The cardholder must retain a copy of transaction records and Merchant policies and rules.
7.4 Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
8. Rates and Rate Cards
8.1 The rate card for each of the Services offered through the Website is provided along with the Service details. There are two separate rate cards which include additional services in search and booking section from where the Customer can select additional services and expense card in driver section from where the user can add expenses incurred during the trip. All expenses will add up in the respective booking which the Customer has to pay.
8.2 The mover rates available on the Website are only for the transportation and standard packing material with labour as mentioned in the rate card.
8.3 The Manpower rates are inclusive of manpower, transportation and accommodation.
9. Use of the Website
9.1 You can select and purchase a Service from the list displayed on the Website. You will need to make payment for the Service through the Website.
9.2 We shall monitor the bookings and purchases, as well as other metrics, and may terminate your account if we determine that you are not using the Website in good faith.
9.3 After you have made any bookings or purchases through the Website, we do not accept any responsibility or liability for the delivery of the relevant Service by the Service Provider. It is possible that the ordered Service may not be delivered or provided at all due to any reason outside our control, in which case we will not be held liable for any losses, inconvenience or damage caused as a result.
9.4 We do not give any guarantees to the quality of Service provided by the Vendors. We will, under no circumstances, will be liable for any negligence, errors or the quality of Service provided by any of the Vendors. You will avail the Services of the Vendors at your sole risk and cost.
9.5 You may be given an opportunity by us to rate the Service Provider after receiving the Service.
9.6 If you have any complaints regarding the service provided by the Service Provider, you should contact the Service Provider.
10. Cancellation
10.1 The system permit the Customers to cancel the Ad-Hoc booking till driver starts the booking and the applicable cancellation charges is 10%, after driver starts the booking the customers cannot cancel the bookings. The Customers can send cancellation and payment proof by email to info@aluwlaa.com for refund. Refund shall be processed after the approval and deduction of cancellation charges by Al Uwlaa.
10.2 The Al Uwlla may refuse the cancellation request if the specific Service terms do not permit the cancellation.
10.3 The refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
11. Claims
Any claim raised by a Customer shall be settled by the Vendor as per Vendor policy.
12. Rating process
"Ratings” refers to any ratings and/or comments posted by any Users on the Vendors. The User will have to rate the Service Provider at a time deemed suitable by us. By posting a Ratings on the Website, you warrant that:
a. You are or have been a customer/client of the Service Provider in question through the Website;
b. The statements of fact reflected in the ratings and/or comments posted by you are true;
c. The opinions reflected in the ratings and/or comments posted by you are genuine and honestly held by you.
d. You will not use obscene or offensive language or submit any material that is, or may potentially be, defamatory, abusive or hateful, an invasion of anyone's privacy, harmful to other Users, harmful to the business interests of the Website, or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, national or international law or regulation;
e. You will not submit or post any material which constitutes junk mail or unauthorized advertising, including solicitation of other Users to buy or sell services without our prior written consent.
f. The Website shall not be responsible for screening, editorial, or other control over ratings, comments or other content and you acknowledge that the Website may include material that could be deemed distasteful, misleading, inaccurate, offensive, or otherwise objectionable.
g. The Website assumes no responsibility or liability for the preservation of content on the Website and we may modify or remove it at its sole discretion.
13. Forums and Posting Content on the Website
13.1 The Website may include chat rooms, bulletin boards, discussion groups and other public areas in addition to the rating area that allow you to interact with other Users, the Vendors ("Forums") and to post/transmit/upload ("Post") your content to the Website ("User-Generated Content"). The terms of this clause 9 shall apply to your ratings in addition to the Website of the terms in clause 8 to such ratings.
13.2 Where we do provide a Forum, we will provide clear information to you about the nature of the service being offered and we reserve the right in our absolute discretion to cease providing it without notice and liability to you.
13.3 Forums may also contain User-Generated Content from us, the businesses or special guests selected by us. The opinions of the information publishers and special guests are their own and are not necessarily endorsed by us. You must not consider them to be professional advisers and must not rely on any comments they make.
13.4 You must be registered as a User (unless otherwise stated) in order to become an information publisher and Post your User-Generated Content, the content of which is your sole responsibility.
13.5 By Posting User-Generated Content you warrant that:
a. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Al Uwlaa through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
b. you will comply with any additional rules posted by us on a Forum;
c. you own or are the licensee of the User-Generated Content you Post and have the right, power and authority to grant the rights set out in these terms of use to us;
d. we are entitled to use your User-Generated Content in accordance with these terms of use; in particular, that we may lawfully permit other Users to view your User-Generated Content, without any payment (including any royalty payment to you or anyone else);
e. you have obtained all consents and releases from all people who are identifiable in your User-Generated Content;
f. if a fact is stated, it is accurate or, if an opinion is stated, it is genuinely held;
g. it is not confidential, does not infringe the intellectual property, privacy or any other legal right of anyone else and does not contain anything which is unlawful, abusive, libelous, defamatory, obscene, indecent, harassing or threatening;
h. you own its copyright or have the necessary permissions and rights to use it;
i. it is not discriminatory and does not promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
j. it does not solicit personal information from any Users under 18 years of age;
k. it does not violate any applicable law;
l. it does not, to the best of your knowledge, contain a virus or other harmful component or computer programming routine, software, file or code designed to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
m. it does not interrupt, destroy or limit the functionality of any Website or any computer software or equipment;
n. it does not disguise the origin of any User-Generated Content or impersonate any person or entity or misrepresent any affiliation with any person or entity or collect or store other Users' personal data;
o. it does not, nor is it likely to, harass, upset, embarrass, alarm or annoy anyone else; and
p. it does not give the impression that it emanates from anyone else (including us) if that is not the case.
13.6 You warrant that you will not:
a. post, link to or otherwise publish commercial materiel or materiel that promotes any commercial activity or contains recommendations to buy or refrain from buying a particular service or which contains another party’s confidential information or which otherwise would have the purpose of affecting the price or value of any services; or
b. post or otherwise publish any User-Generated Content that is unrelated to a Forum or the Forum's topic.
13.7 By Posting your User-Generated Content you hereby grant a perpetual, royalty-free, worldwide, exclusive licence to us to use, reproduce, modify, translate, make available, distribute and publish it on the Website and to sub-licence any other persons to do so, in each case for such purposes as we may in our sole discretion determine (which can be terminated by your removal of your User-Generated Content from the Website and your email to us at our ‘Contact’ page giving full details of your User-Generated Content that you wish to be removed, and we will endeavor to remove it from a Website within 28 days), you waive all moral rights you may have in it and you warrant that you have obtained a waiver of all others’ applicable moral rights.
13.8 By submitting your User-Generated Content to the Website, you indemnify us from all claims, costs, liabilities and expenses (including legal expenses) suffered by us because any of your Posted User-Generated Content is in breach of our Legal Terms.
13.9 You agree that we may disclose your identity to any third party who claims that User-Generated Content you have Posted to a Website violates its intellectual property rights or any other legal right.
13.10 You acknowledge that:
a. Forums contain User-Generated Content submitted by users over whom we have no control;
b. it is not possible for us to fully and effectively moderate, oversee or monitor the Forums; in particular, to monitor whether any User-Generated Content infringes the copyright or any other legal right of a third party;
c. we are under no obligation to oversee, monitor or moderate any Forum and cannot therefore guarantee the accuracy, integrity or quality of any particular User-Generated Content;
d. we do not endorse any User-Generated Content which is not reflective of our views;
e. some Users may breach these terms of use and post User-Generated Content that is misleading, untrue or offensive;
f. you accept all risk associated with your use of the Forums and do not rely on User-Generated Content in making (or refraining from making) any decision;
g. we are not liable to you in respect of any User-Generated Content you view on the Website.
13.11 We do not control or monitor all User-Generated Content posted to Forums by Users but we reserve the right to do this (whether by human moderation or technical methods) or to delete, move or edit any of your User-Generated Content without notice to you.
13.12 We may contact you by email with regard to your use of the Forums.
14 Reporting Offensive or Illegal Content
14.1 While we do not control all the User-Generated Content posted to Forums by Users, we do not wish to see harmful, offensive or illegal content on our Website. If you have any concerns about any Content or User-Generated Content that appears on any Website or you believe that such Content or User-Generated Content is harmful, offensive or infringes your rights (such as your intellectual property rights), please contact us via info@aluwlaa.com with the following information in sufficient detail:
a. the location of the harmful/infringing/offensive content;
b. a brief description of why you consider the content to be harmful, offensive or infringing and a statement confirming that you have a reasonable and honestly held belief that use of the content is not authorized;
c. a brief description of, and information related to, the copyright work which you believe is infringed (if applicable); and
d. your contact details.
14.2 We will remove any of Our Content and User-Generated Content if we reasonably believe it to be in breach of our Legal Terms without prior notice to you.
15 Suspension and Termination of Registration/Access to Forums
15.1 We will determine in our sole discretion whether there has been a breach of our Legal Terms through your use of any Website and may take such action as we deem appropriate.
15.2 Failure to comply with our Legal Terms or use the Website in good faith (which shall be solely determined by us) by you may result in our taking any or all of the following actions:
a. immediate, temporary or permanent withdrawal of your right to use our Website (including our Forums);
b. immediate, temporary or permanent removal of any of your User-Generated Content Posted to the Website;
c. issue of a warning to you;
e. legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
f. further legal action against you;
g. disclosure of such information to law enforcement authorities as we reasonably believe to be necessary; or
h. any other action we reasonably consider to be appropriate.
16 Viruses, Hacking, Misuse of Portal and Other Offences
16.1 You must not:
a. misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other materiel which is malicious or technologically harmful;
b. attempt to gain unauthorized access to the Website, the server on which any Website is stored or any server, computer or database connected to the Website; or
c. attack any Website via a denial-of-service attack or a distributed denial-of-service attack.
16.2 Any breach of this clause 12 immediately ends your right to access this Website and is a criminal offence which we will report to the relevant law enforcement authorities and co-operate with them by disclosing your identity.
16.3 We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful materiel that may infect your computer equipment, computer programs, data or other proprietary materiel due to your access to any Website or to your downloading of any materiel that is Posted on any of them, or on the Website linked to them.
17 Third Party Website
17.1 The Website may contain links to other Websites or websites provided by independent third parties ("Third Party Website"), either directly or through frames. Where possible, we will make clear such links are being made, although Third Party Website may be co-branded with us and so include our trademarks. We are not responsible for the availability or content of Third Party Website and will not be a party to, or in any way responsible for, any transaction concerning goods or services available from such Third Party Website. In particular, if you use links from the Website to an authorized connected Website which is not operated by us to download software or any other materiel, file, image or data from the Third Party Site, you acknowledge and agree that we have no responsibility or liability in connection with it.
17.2 We are not responsible for the accuracy, timeliness or the continued availability or the existence of content, hyperlinks, or third party Website or pages linked to the Website. If any hyperlinks to downloadable software Website is included on the Website, these are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.
17.3 We make no representations of warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Website.
18 Advertising and Sponsorship
Part of any Website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that materiel submitted for inclusion on it complies with applicable laws. We are not responsible to you for any error or inaccuracy in their advertising materiel.
19 No Offer
Information or opinions provided by us or through a third party on the Website does not constitute an offer to sell or solicit an offer to buy any goods or services.
20 Changes to the Legal Terms
We may make changes to any Website or the Legal Terms from time to time without notice. You should review the Legal Terms of use regularly to ensure that you are aware of any changes we make. By continuing to use the Website, you are agreeing now to be bound by future changes.
21 Disclaimer
21.1 THE CONTENT OF THE WEBSITE IS DISTRIBUTED TO YOU WITHOUT ANY WARRANTY OF ANY KIND. WE AND ANY PROVIDER OF THIRD PARTY CONTENT OR THEIR RESPECTIVE AGENTS DISCLAIM ANY AND ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE WEBSITE AND OUR CONTENT.
21.2 INFORMATION ON THE WEBSITE IS PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS AND TO THE FULLEST EXTENT PERMITTED BY LAW WE AND ANY PROVIDER OF THIRD PARTY CONTENT OR THEIR RESPECTIVE AGENTS DO NOT GIVE OR MAKE ANY WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS OR IMPLIED IN RESPECT OF SUCH INFORMATION WHETHER IN RESPECT OF THE WEBSITE. YOU EXPRESSLY AGREE THAT THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICE AND THE ACCURACY OR COMPLETENESS OF OUR CONTENT IS ASSUMED SOLELY BY YOU.
21.3 YOU WILL USE THE SERVICES OFFERED BY THE VENDORS ON THE WEBSITE AT YOUR OWN RISK AND WE DO NOT ACCEPT ANY RESPONSIBILITY FOR ANY LOSSES THAT YOU MAY SUFFER AS A RESULT OF THE USE OF THE SERVICES PROVIDED BY ANY OF THE OTHER USERS.
21.4 WE AND ANY PROVIDER OF THIRD PARTY CONTENT OR THEIR RESPECTIVE AGENTS:
a. MAKE NO EXPRESS OR IMPLIED CONDITION, WARRANTY, REPRESENTATION OR UNDERTAKING AS TO THE ACCURACY, ADEQUACY, COMPLETENESS, RELIABILITY OR TIMELINESS OF OUR CONTENT AND THE INFORMATION, MATERIAL, SERVICES OR THE ERROR-FREE USE OF THE WEBSITE. OUR CONTENT AND THE INFORMATION, MATERIAL, SERVICES OUTLINED IN THE WEBSITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH CONTENT. YOU ACKNOWLEDGE THAT ANY RELIANCE UPON SUCH CONTENT SHALL BE AT YOUR SOLE RISK; AND
b. DO NOT REPRESENT OR WARRANT THAT THE WEBSITE WILL BE AVAILABLE OR THAT IT WILL MEET YOUR REQUIREMENTS, THAT ACCESS WILL BE UNINTERRUPTED, THAT THERE WILL BE NO DELAYS, FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, THAT NO VIRUSES OR OTHER CONTAMINATING OR DESTRUCTIVE PROPERTIES WILL BE TRANSMITTED OR THAT NO DAMAGE WILL OCCUR TO YOUR COMPUTER SYSTEM. YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACK UP OF DATA AND/OR EQUIPMENT AND FOR UNDERTAKING REASONABLE AND APPROPRIATE PRECAUTIONS TO SCAN FOR COMPUTER VIRUSES OR OTHER DESTRUCTIVE PROPERTIES.
22 Limitation of Liability
22.1 Our Content and any User-Generated Content is for your general information and use only and is not intended to address your particular requirements. While we aim to update the Website regularly, any of Our Content or User-Generated Content may be out of date and we assume no responsibility for updating it. In particular, Our Content and any User-Generated Content does not constitute any form of advice, recommendation or arrangement to you by us and is not intended to be relied upon by you in making (or not making) any particular decision.
22.2 We have no liability to you because of:
a. any reliance you placed on Our Content or User-Generated Content; and
b. any arrangement made between you and any third party named on any Site, which was made at your sole risk and responsibility.
22.3 Because of the number of sources from which we obtain Our Content and User-Generated Content and the nature of electronic distribution via the internet, we do not give any warranties in respect of the Website or the Services. In particular, the Services are provided on an "as is" basis. We disclaim all warranties, conditions or duties of every nature whatsoever (except any duties of good faith), including without limitation, any implied warranties of merchantability, of fitness for a particular purpose, any express or statutory warranties, and any warranties or duties regarding accuracy or timeliness. In addition, we do not warrant that the Services are free from infection by viruses or anything else that has contaminating or destructive properties.
22.4 To the fullest extent allowed by applicable law, you agree that we will not be liable to you and/or any third party for any consequential or incidental damages, including loss of business, income or revenue, lost profits or contracts, loss of data, privacy or goodwill, failure to meet any duty including but not limited to any duty of good faith or any indirect, special, or punitive damages whatsoever that arise out of or in connection with the use of the Website or the Services or any breach of our Legal Terms by us, even if we have been advised of the possibility of such damages.
22.5 Notwithstanding the provisions of this part, our liabilities will not be limited to any that cannot be excluded or limited by law.
22.6 You agree to fully indemnify, defend and hold us and our affiliates, and their respective officers, directors, owners, agents, information providers and copyright owners from and against any and all claims, losses, costs and expenses (including attorneys’ fees) incurred by any such party in connection with any claim arising from your use of or connection to the Website, or from any breach by you of these Legal Terms.
23 Waiver
23.1 We shall not have any liability to the client for any potential harm or risk inherent in participating and/or receiving in these activities for any indirect, incidental, special, or consequential damages whatsoever, including, but not limited to, permanent, temporary injury or death and you agree and accept these risks at your sole responsibility and we shall be not liable for any legal claims arising thereof.
23.2 You agree to pay close attention to and follow the instructions given by the stuff and/or instructors.
23.3 You understand and agree not to take action which may cause harm to other participants, our stuff and/or instructor, or cause property damage during the lessons (and events).
23.4 You understand and acknowledge that if you violate any of the Legal Terms, you relinquish your right to hold us, the Vendors and their agents liable, now or in the future for any injuries or financial damages you may suffer.
24 Third Party Copyright
Some of the content used on our Website (such as, but not limited to, images and/or audio-visual materiel) may be the copyrighted works of third party Vendors, who reserve all their rights in such content. These third parties shall be entitled to the benefit of the Legal Terms in respect of their content as if they were "we" and shall be bound accordingly.
25 News by E-Mail
We may give you the option to subscribe to any e-mail news service so that your use of any information received in this manner will be subject to our Legal Terms.
26 Privacy Policy
26.1 The personal information that you provide to us will only be used by us in accordance with our Privacy Policy, which can be accessed via the link on the Legal page. Our Privacy Policy does not apply to Third Party Website.
26.2 Our Privacy Policy https://www.aluwlaa.com/page?view=privacy-policy is hereby incorporated into these Legal Terms as though fully set forth herein. By agreeing to these Legal Terms you also give your consent to the way we handle your personal information under that Privacy Policy.
27 General
You may not assign, sub-license or otherwise transfer any of the rights under these Legal Terms. If any term is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions, which shall remain in full force and effect. Failure by either us or you to exercise any right or remedy under our Legal Terms does not constitute a waiver of that right or remedy. Headings in our Legal Terms are for convenience only and have no legal effect.
28 Choice of Law and Jurisdiction
28.1 SITE OPERATION: United Arab Emirates is our Country of Domicile. Al Uwlaa controls this Site from the U.A.E. Al Uwlaa makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
28.2 APPLICABLE LAW. The Laws of the Sharjah, United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in Sharjah, U.A.E.
29 Entire Agreement
29.1 These Legal Terms represent the entire understanding and agreement between us and you concerning your use of the Website and Our Content. Any and all previous courses of dealing, written or oral understandings, discussions, representations, correspondence and communications between us and you relating to the matters covered by these Legal Terms are hereby superseded. You agree that you have not relied upon, and will have no remedy in respect of, any warranty, statement, representation or understanding made by us or any other party unless it is expressly set out in these Legal Terms.
29.2 If any provision of these Legal Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Legal Terms and the remainder of the provisions in question shall not be affected.
30 Contact Us
Any queries or comments about the Website or these Legal Terms should be directed via email Info@aluwlaa.com
Company Name: Al Uwlaa Solutions L.L.C.
Office Address: Sharjah Media City - Shams Free Zone
Country: United Arab Emirates
P.O.Box No. 91885, Dubai, UAE
Date:- 24-Aug-2021